Smarteeva Customer Portal

Customers log complaints through guided decision trees that collect structured data your team can act on immediately
Two-way notifications push recall alerts to affected customers and track acknowledgment in real time
API-enabled integration with web portals, mobile apps, and connected medical devices

Summary

Evermind™ — a fast-growing European SaaS company — was preparing a full platform redesign: new UI, new navigation, new onboarding, and a rebuilt permissions system. But the engineering team was stuck.Their codebase had accumulated years of async drift — un-awaited promises, deeply nested chains, race-condition hazards, and logic that worked “most of the time… except when it didn’t.”

What you will learn

Smarteeva started with a full async map of the codebase — parsing every function, promise chain, and cross-module dependency.The Editor flagged unstable flows, Debug surfaced non-awaited calls and silent failures, and Review mapped where side effects were leaking across boundaries.Patterns emerged quickly:

  • 47% of async handlers returned before their internal operations finished
  • Several “harmless” utility functions introduced hidden parallel execution
  • Error propagation was inconsistent across 6 core services
  • One legacy module triggered three parallel writes without guaranteeing order